We are Stefitness, a certified pilates instructor, personal trainer and fitness coach. Our website stefitness.com.au ("Site") collects Personal Information about you and the services you use.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products and services for sale, processing payments, and keeping you up to date on new products, services, and offers.
Members Area
For the purpose of providing a membership login on the site we collect the data shown in the membership sign-up form, including but not limited to your name and email address, and also your IP address and browser user agent string. Membership form data is stored with our web host "Webflow" and shared with "Memberstack". You can read their respective privacy policies here: https://webflow.com/legal/privacy, and here: https://docs.memberstack.com/hc/en-us/articles/11419812024347
Health Data
When starting a program with us, we may collect and store data about your name, health, age, fitness level and other medical conditions. This information is required for us to tailor a fitness plan to your circumstances.
Contact Forms
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Contact form data is stored with our web host "Webflow", you can read their privacy policy here: https://webflow.com/legal/privacy
Analytics and Third-Party
We use your personal information and data to track your usage for website analytics purposes and for behavioural advertising targeting. We use Google and Facebook as third-part marketing applications. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). You can contact Facebook (www.facebook.com) or Google (www.google.com) to opt out of tracking or for more information.
Cookies
We use browser cookies throughout the site to track site visitors, usage statistics and membership logins. When you visit our site or you log in, we will set up several cookies to save your login information and your screen display choices. If you log out of your account, any login related login cookies will be removed.
Embedded Content From Other Websites
Articles and training videos on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Payment Processing
Payments are processed using our payment provided Stripe. Stripe will collect certain personal data about you, use cookies, and embed additional third-party tracking in order to provide these payment processing services to you. You can contact Stripe (www.stripe.com) for more information and their privacy policy.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Your Rights
Your Personal Information will be initially processed in Australia. From time-to-time we may use third-party online payment providers for us to be able to provide you with the products and services you have purchased. Some of these third-party payment providers may process some of your Personal Information outside of Australia for the purpose of providing the services. You have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. You also have to right to ask which third-party payment processing providers we use for processing your payments. If you would like to exercise these rights, please contact us through the contact information below.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes and Contact
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@stefitness.com.au
